DA.Dillan Archer

Technology / Business / Life

Better systems.
Bigger possibilities.

I’m Dillan Archer—a technology leader and entrepreneur. I turn complex problems into practical improvements, connecting the technical details with the bigger picture.

Explore my projects A little about me

Nashville born. Always building.

90%+

Reduction in a support backlog

Service operations improvement
$100k+

Annual operating expense savings

Contract and service optimization

Practical changes.
Lasting value.
Results that matter.

01 / Selected projects

A few things
I’ve helped make better.

Selected work in infrastructure, operations, and business systems—focused on the challenges, the approach, and the results.

01

Service operations

From a growing backlog
to a manageable workload.

Process improvementOperational clarity

Helped turn around a support backlog, reducing open tickets by more than 90%. The work paired hands-on technical improvements with clearer infrastructure documentation and more consistent operations.

The result: a smaller queue and a stronger foundation for day-to-day support.

What this work involved
  • Working through technical issues while improving the environment behind them.
  • Documenting infrastructure and network topology to make systems easier to understand.
  • Connecting service operations with broader infrastructure improvements.
02

Cost & vendor optimization

Less unnecessary spend.
More business value.

Reduced annual operating expenses by $100,000+ through contract and service optimization, supported by clearer vendor billing and payment processes.

What this work involved
  • Reviewing service agreements and vendor costs against business needs.
  • Centralizing vendor billing to improve visibility.
  • Negotiating service terms and moving vendors to more practical payment arrangements.
Vendor managementCost reduction
03

Cloud & infrastructure

Modern foundations
for the next chapter.

Migrated production workloads from legacy virtualization to cloud and modern virtual infrastructure, combining Azure and Proxmox with infrastructure cleanup and optimization.

What this work involved
  • Moving and retiring production servers as part of platform modernization.
  • Rationalizing infrastructure and improving Azure resource use.
  • Supporting network upgrades, cloud communications, and security hardening.
AzureVirtualization
04

Business systems

From spreadsheets
to shared visibility.

Designed and implemented an inventory management platform to replace spreadsheet-based processes and give teams a clearer view of their operations.

What this work involved
  • Bringing operational information into a shared business system.
  • Connecting technology decisions with the way people actually work.
  • Improving visibility through a more consistent approach to inventory management.
Workflow designOperational visibility
05

Mobile & distributed operations

Helping teams work
across locations.

Led technology deployments for distributed operations, including a bring-your-own-device mobile strategy that reduced hardware costs and supported growth.

What this work involved
  • Implementing operational technology across multiple locations.
  • Balancing usability, infrastructure, and the needs of remote teams.
  • Consolidating service providers to simplify operations and reduce expenses.
Mobile strategyMulti-site systems

02 / How I’ve grown

From solving the issue
to seeing the whole system.

My experience has expanded from hands-on technical work into infrastructure leadership, business strategy, and entrepreneurship. Each layer builds on the last.

01

Hands-on foundations

Learning systems from the inside out: troubleshooting, servers, networks, backups, and the everyday work of keeping technology reliable.

02

Connected infrastructure

Bringing those foundations into cloud platforms, virtualization, identity, and resilient environments that work together.

03

Leadership & business

Connecting technical decisions to team needs, operational priorities, vendor relationships, and responsible spending.

04

An owner’s perspective

Applying that experience to entrepreneurship, with a healthcare business and a practical focus on the people, processes, and systems behind a company.

03 / Skills & perspective

Technical depth.
Business fluency.

The tools, systems, and perspective I bring to a project.

Cloud & infrastructure

Cloud platforms, identity, and the systems underneath.

  • Azure
  • Microsoft 365
  • Entra ID
  • VMware ESXi
  • Proxmox
  • Windows Server
  • Active Directory

Networks & resilience

Connected environments. Reliable foundations.

  • Meraki
  • SD-WAN
  • Network infrastructure
  • Disaster recovery
  • Documentation
  • Security hardening

Strategy & operations

Technical decisions with a clear business purpose.

  • IT strategy
  • Project management
  • Vendor relationships
  • Budget planning
  • Operational improvement
  • Team leadership

04 / The person behind the work

A life beyond
the screen.

Nashville born. Father of three.
Entrepreneur. Always curious.

I was born in Nashville, and I’m a father to three young children. Alongside my technology background, I’m an entrepreneur with a healthcare business.

Outside of work, my interests range from bodybuilding and knife collecting to my 1982 Ford Bronco. They’re a different side of me—and part of what makes life interesting.

Home & business

Family & entrepreneurship

A father to three young children and an entrepreneur with a healthcare business. Both are important parts of who I am.

Training & progress

Bodybuilding

One of my interests outside work, with a focus on the physical side of growth and progress.

A personal interest

Knife collecting

A personal collection and an interest that gives me something different to explore beyond technology and business.

A classic in the mix

1982 Ford Bronco

I own a 1982 Ford Bronco—a little old-school character alongside a life spent working with modern technology.

05 / Start a conversation

Good things start
with a conversation.

A project, a business idea, or something we have in common—let’s connect.

Send me a message

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